You can expect to hear back from us within 12-24 hours. However, there might be a delay if we are experiencing more inquiries than normal. You can reach us via email (pohir-us@outlook.com).

Sorry, we only sell in the US at this time.

Our Warehouse in United States.

Once an order is placed, our team will carefully package it with love, so please allow up to 24 hours for our team to pick and pack your order.

Then deliver in 3 to 4 business days.

Enjoy free shipping on all orders over $29.99. Orders of exactly $29.99 will be charged a minimal $4.99 shipping fee.

We will send the tracking information for your order via email or SMS once your tracking numbers are live.

You can also click Track Your Order in the website and enter your track the number to check

If you have any concerns, please contact us.

We apologize that your shipment didn't arrive in perfect condition! Please email us your name, order number, and a picture of the damaged good for further assistance (pohir-us@outlook.com).

If for any reason you are dissatisfied with your product, you can return it for a full refund within 30 days following your delivery.

To be eligible for a return, your products must be clean and undamaged.